Human Services
Welcome to our Human Services page, your go-to hub for essential community resources within our fire district boundaries and surrounding area. These resources include housing and food assistance, crisis hotlines, seasonal resources, and local agencies that offer resources for low or no cost. This website will be updated periodically to reflect new resources as they become available. This page is an extensive, though not exhaustive, list of resources available within our communities. While many of the agencies listed below are partners with Central Pierce Fire & Rescue, we do not oversee, manage, or regulate any of the work provided. For more information, please contact the specific agency directly.
Crisis Hotlines
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Local and National Hotlines
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United Way-Coordinated Entry
Phone: 211
Additional Information: Coordinated entry is for those seeking comprehensive information about local resources and services
Adult Protective Services
Phone: 1-877-734-6277
Alcohol & Drug Hotline
Phone: 1-800-562-1240
Child Protective Services
Phone: 1-866-363-4276
National Domestic Violence Hotline
Phone: 1-800-799-7233
Additional Information: Text BEGIN to 88788. thehotline.org
Pierce County 24 Hour Crisis Line
Phone: 1-800-576-7764
Sexual Assault Centers
Phone: 253-474-7273
Social Security
Phone: 1-800-772-1213
Employment Security Department
Phone: 1-800-318-6022
Washington State Domestic Violence Hotline
Phone: 800-562-6025
National Suicide Prevention Lifeline
Phone: 988
Teen Dating Violence Hotline
Contact Information:
1-866-331-9474
https://www.loveisrespect.org/about/
Washington State Poison Center
Phone: 800-222-1222
Washington Recovery Helpline
Phone: 866-789-1511
Seasonal Resources
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Fall/Winter
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Holiday Food Boxes
Salvation Army – Puyallup Valley Corps Food Bank
Address: 4009 9th St. SW, Puyallup, WA 98373
Phone: 253-841-1491
Instructions to apply:
To apply for the Thanksgiving box, clients are asked to fill out an application in-person at the Food Pantry from 10:00 a.m. to 1:00 p.m. Applications will be accepted starting October 1st, 2024 and end November 15th, 2024. Please bring a piece of mail with your home address and photo identification.
To apply for the Christmas box, clients are asked to fill out an application in-person at the Food Pantry on Fridays from 10:00 a.m. to 1:00 p.m. Applications will be accepted starting October 4th, 2024 and end November 15th, 2024. Or you can apply online at SAAngeltree.org Please bring a piece of mail with your home address and photo identification.
Orting Food Bank
Address: 224 Washington Ave. SE, Orting, WA 98360
Phone: 360-893-0095
Hours: Services are offered Mondays from 3:00 p.m. to 6:00 p.m., Wednesdays from 12:00 p.m. to 3:00 p.m., Fridays from 10:00 a.m. to 12:00 p.m., and Saturdays from 10:00 a.m. to 1:00 p.m. Only seniors are welcome to come Fridays from 9:00 a.m. to 10:00 a.m.
Additional Information: Orting food bank will be proving food baskets during the week of the holiday. Services are offered to Pierce County residents only.
S.E. Tacoma – NOURISH
Address: 1704 E. 85th, Tacoma, WA 98445
Phone: 253-531-4530
Hours: Services are on Mondays and Fridays 11:00 a.m. to 4:00 p.m., and Wednesdays from 11:00 a.m. to 6:00 p.m.
Additional Information: Holiday meat will be provided a week before the holiday, depending upon availability.
Holiday Gift Shopping
Salvation Army – Puyallup Valley Corps Food Bank
Address: 4009 9th St. SW, Puyallup, WA 98373
Phone: 253-841-1491
Additional Information: Salvation Army is offering gifts for children 12 and under and seniors 65 and older. Bring birth certificates for children and ID for seniors. Bring a piece of mail with your home address and photo ID. To apply, you can place an application in person at the food bank or online at SAAngeltree.org. If you want to apply in person, you can do so on October 11th, 18th, and 25th from 10 a.m. to 1 p.m. For those that apply in person, they will be asked to come on December 16th to shop at Salvation Army. Those who put in online applications can shop on December 16th on-site.
Orting Food Bank
Address: 224 Washington Ave. SE, Orting, WA 98360
Phone: 360-893-0095
Hours: By appointment only.
Additional Information: You need to be a user of the food bank to participate and appointments are made in person. The donated presents are for all ages.
Food Assistance
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Puyallup
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Puyallup Food Bank
Address: 217 W. Stewart Ave., Puyallup, WA 98371
Phone: 253-848-5240.
Hours: The drive-thru food service is offered Mondays, Wednesdays, and Thursdays from 11:30 a.m. to 2:45 p.m., and Saturdays from 9:00 a.m. to 11:30 a.m.
Additional Information: You can to schedule an appointment by visiting their website, https://www.pfb.org/get-help, or call 253-848-5240. They will provide enough food for each member of your household for three days. Participants are required to schedule appointments 30 days apart. Additionally, they have some non-food items to offer when available. You must have a vehicle to participate.
All Saints Delivery Food Bank
Address: 204 6th Ave. SW, Puyallup, WA 98371
Phone: 253-848-2000
Hours: Home deliveries occur Monday through Thursday from 1:30 p.m. to 3:30 p.m. or 5:00 p.m. to 7:00 p.m.
Additional Information: Home delivery services, with one weeks worth of food, are available to residents in the following zip codes: 98371, 98372, 98373, and 98374. To qualify for food assistance, call the Community Services Office at 253-848-2000, Monday through Thursday before 11 am. Deliveries are available once every 30 days.
Salvation Army – Puyallup Valley Corps Food Bank
Address: 4009 9th St. SW, Puyallup, WA 98373
Phone: 253-841-1491
Hours: Services are offered Mondays, Tuesdays, and Thursdays from 10:00 a.m. to 1:00 p.m. and Wednesdays from 1:00 p.m. to 4:30 p.m.
Additional Information: Please bring identification. You do not need to schedule an appointment ahead of time to receive services. Hot meals are served from noon to 1:00 p.m.
Graham/South Hill NORISH
Address: Holy Disciples Church – 10425 187th St. E., Puyallup, WA 98374
Phone: 253-846-3805
Hours: Services are offered on Mondays from 2:00 p.m. to 6:00 p.m., and Wednesdays and Fridays from 10:30 a.m. to 1:30 p.m.
Additional Information: Please try to arrive at least 30 minutes before the end of service hours to ensure you are able to be served before the close of the day. All customers will be asked to voluntarily provide their name, the number of people in the household needing food, their address, and the dates of birth of all household members. This information is for NORISH use only. Information such as age, zip code, and ethnicity are collected for statistical purposes only in compliance with government funders. No personal information is ever shared. No documentation is required and no one will be turned away. NORISH provides meals for three days for each family member. Participants can come once a week.
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Graham
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Harvest House Food Pantry
Address: Cedar Springs Community Church – 25713 70th Ave. E., Graham, WA 98338
Phone: 253-271-6457
Hours: Services are offered Saturdays from 9:30 a.m. to noon.
Additional Information: They are currently offering a vehicle drive-through line to distribute a prepackaged box of food. When you arrive, pull your car up to the space indicated by a volunteer and stay in your car. Volunteers will place the box in the trunk or back seat. You will need to provide photo identification to register at your first visit. You will not be asked to prove your need or residency.
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Spanaway
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NOURISH Mobile Bank – Bethel High School
Address: 22215 38th Ave. E., Spanaway, WA 98387
Contact Information: https://nourishpc.org/need-food/
Hours: Services are offered on Wednesdays from 4:30 p.m. to 6:30 p.m.
Additional Information: New clients will be asked for the name, birthday, address, and zip code of all household members. No one in need will be turned away.
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Orting
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Orting Food Bank
Address: 224 Washington Ave. SE, Orting, WA 98360
Phone: 360-893-0095
Hours: Services are offered on Mondays from 3:00 p.m. to 6:00 p.m., Wednesdays from 12:00 p.m. to 3:00 p.m., Fridays from 10:00 a.m. to 12:00 p.m., and Saturdays from 10:00 a.m. to 1:00 p.m. Only seniors are welcome to come Fridays from 9:00 a.m. to 10:00 a.m.
Additional Information: Services are offered to Pierce County residents only. New clients will need to provide name and birthdate for each person within their household who will be receiving food. They have alternative items for unhoused/underhoused individuals. They provide assistance to all.
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Tacoma
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S.E. Tacoma – NOURISH
Address: 1704 E. 85th, Tacoma, WA 98445
Phone: 253-531-4530
Hours: Services are on Mondays and Fridays 11:00 a.m. to 4:00 p.m., and Wednesdays from 11:00 a.m. to 6:00 p.m.
Additional Information: New clients will be asked for the name, birthday, address, and zip code of all household members. No one in need will be turned away.
Housing & Utilities Assistance
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Utilities Assistance
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Pierce County Energy Assistance Program
Contact Information:
253-798-4328
https://www.piercecountywa.gov/1280/Energy-Assistance
Additional Information: The Energy Assistance Program (EAP) pays heating bills directly to utility companies for eligible applicants living outside the city limits of Tacoma. Payments are based on eligible household’s fuel usage for the past 12 months and income. If your power is off call 253-798-3590, leave a message and staff will call you back to make an appointment. If you live within the city limits of Tacoma, click here to apply. Eligible applicants must reside in Pierce County outside of the City of Tacoma, provide social security cards, a photo ID, and documents to verify your address and income.
Puget Sound Energy
Contact Information: https://www.pse.com/en/account-and-billing/assistance-programs
Additional Information: Puget Sound Energy offers different financial assistance programs that you might qualify for based on your income. Go to https://www.pse.com/en/account-and-billing/assistance-programs to look through their available programs.
Tacoma Public Utilities
Contact Information: https://www.mytpu.org/ways-to-save/
Additional Information: Tacoma Public Utilities offers a wide range of assistance programs for renters, owners, and businesses. Check out their website to see all that they offer.
All Saints Parish
Address: 204 6th Ave. SW, Puyallup, WA 98371
Phone: 253-848-2000
Additional Information: This service is available to Puyallup Residents with a disconnection notice. To access this program, contact Morningstar Stevenson at (253)845-7521 ext. 014.
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Housing Assistance
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All Saints Parish
Address: 204 6th Ave. SW, Puyallup, WA 98371
Phone: 253-848-2000
Additional Information: Rent Assistance – This service is available to residents of the Puyallup area. To access this program, contact Morningstar Stevenson at 253-845-7521 ext. 014.
Pierce County Eviction Prevention
Hours: Weekly events: Mondays from 1:00 p.m. to 3:00 p.m. at WorkSource Pierce at 2121 South State Street Suite 300, Tacoma. Thursdays from 8:00 a.m. to 1:00 p.m. at the Pierce County District Court Resource Center at 925 Tacoma Ave S., Tacoma.
Additional Information: To access this program:
- Residents must live in Pierce County
- Agree to case management services
- Be a renter and behind on rent for up to 3 months
- Be under 80% of the area median income
- Have a lease in their name
- Residents need to provide multiple documents for each household member
- Landlord must be willing to work with the program.
Those interested in the program can go to the website at Eviction prevention | Pierce County, WA – Official Website to fill out an application.
Washington Homeowner Assistance Fund
Phone: 1-877-894-4663
Additional Information:
Step 1: Call Washington HAF to find a housing counselor.
Step 2: Meet with the Washington Homeowner Assistance Fund housing counselor to help create a plan for you.
Step 3: Your housing counselor can advocate, on your behalf, with lenders and others.
Step 4: They resolve your situation with the Housing Assistance Fund funding or other resources to prevent foreclosure or lessen its negative effects.
U.S. Department of Housing and Urban Development – Housing Counseling Services
Phone: Call: 800-569-4287. Text: 202-708-1455
Additional Information: The nationwide network of Housing and Urban Development participating housing counseling agencies has been helping consumers across America for more than 50 years by providing the answers they need to make informed housing decisions.
Pierce County Housing Authority
Address: 603 Polk St. S. Bldg A, Tacoma, WA 98444
Phone: 253-620-5400
Hours: They are open Monday through Thursday from 9:00 a.m. to 4:00 p.m.
Additional Information: Pierce County Housing Authority provides affordable housing for low-income families living within the county.
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Disaster or Fire Assistance
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American Red Cross
Contact Information: South Puget Sound Red Cross 253-474-0400.
- For Disaster Relief, including sheltering/housing, mental health assistance, financial assistance, and health services, call 206-323-2345.
- Military Family Support – Emergency Communication 877-272-7337.
- Emergency Financial Assistance – Submit a request online or call 877-272-7337.
PC Alert
Contact information:
Call 253-798-6595, or text “PCALERT” to 888-777
https://member.everbridge.net/453003085611267/login
Additional Information: Pierce County ALERT is a free service that allows you to sign up and receive notifications about emergencies that may affect the locations you care about. This service allows fire, police, and other agencies dealing with emergency response to send out accurate and timely information to residents. Sign Up Online, Call 253-798-6595, or text “PCALERT” to 888-777
Agencies
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State & Local
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United Way – Coordinated Entry
Address: 302 W Lincoln Ave., Yakima, WA 98902
Phone: 211 – Taking calls 24/7
Hours: The office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Additional information: United Way offers a comprehensive source of information about local resources and services. They are open 24/7. Calls will be confidential and can be anonymous. They can meet needs like housing, food, transportation, employement, and health care. You can get services by calling, texting, or messaging them. Text “211 WOOD” to 898211. Their website is wa211.org . They can provide help and referrals. They offer over 30,000 listings of Washington resources.
American Red Cross
Address: 4310 Bridgeport Way, University Place, WA 98446
Phone: South Puget Sound | American Red Cross
Main line for Headquarters: 253-474-0400.
For help, call 206-323-2345.Additional informational: The Red Cross shelters, feeds and provides comfort to people affected by disasters; supplies about 40% of the nation’s blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families.
Pierce County
Address: 3602 Pacific Ave. Suite 200, Tacoma, WA 98418
Contact information:
253-798-4400
Additional informational: Pierce County maintains a list of services for its residents. Their Human Services page includes but is not limited to affordable housing, aging and disability resources, behavioral health, developmental disabilities resources, homeless programs, housing assistance, veterans assistance programs, and transportation services.
Catholic Community Services
Contact information: https://ccsww.org/
Additional information: Catholic Community Services offers family behavioral health, a Family housing network, home care, home-delivered meals. housing initiatives, internal foster care, meal sites, day and night shelters, pregnancy and parenting support, transportation, pediatric interim care services, and permanent housing.
City of Puyallup
Address: Puyallup City Hall 333 S. Meridian Puyallup, WA 98371
Contact information:
253-891-4321
https://www.cityofpuyallup.org/477/Health-Human-Services
City of Orting
Address: 104 Bridge St. S. Orting, WA 98360
Contact information: https://www.cityoforting.org/
Hours: They are open Monday through Friday from 9:00 a.m. until 5:00 p.m.
City of Tacoma
Address: 747 Market Street, Tacoma WA 98402
Contact information: https://www.cityoftacoma.org/
Additional information: If you have questions about your community, you can text 311 about any questions you may have about city services.
Washington State Department of Social Services (DSHS)
Phone: 1-800-833-6384
Hours: Most DSHS offices are open 8:00 a.m. to 5:00 p.m. Monday through Friday and closed on weekends and holidays.
Additional information: Can give assistance with food, medical, housing, child support, youth services, adult care, mental health and addiction, and disability support.
USDA – WIC: Women, infants and children
Address: PO Box 47886 Olympia, WA 98504-7886 United States
Contact information: https://www.fns.usda.gov/wic
Additional information: The WIC program aims to safeguard the health of low-income women, infants, and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.
Mary Bridge Children’s Health Center
Address: 317 Martin Luther King Jr Way, Tacoma, WA 98405
Phone: 800-552-1419
Contact information:Mary Bridge offers virtual and in-person car seat inspections, life jackets for loan, health and safety education, and classes for families on a range of topics. There are many locations in Puyallup and Tacoma. To find a location near you, go to https://www.marybridge.ormg/locations/.
YWCA – Young Women’s Christian Association
Contact information: 24 Hour Crisis Line 253-383-2593
Additional information: The YWCA offers community education, legal services, safe shelters, children’s programs, and support groups. They provide comprehensive services to survivors of domestic violence, regardless of gender, gender identity or expression, or religious affiliation.
Washington State Coalition Against Domestic Violence
Contact information:
1-800-799-SAFE (24hr hotline)
Contact information: Washington State Coalition Against Domestic Violence is a non-profit network of domestic violence programs including local domestic violence programs sorted by county, survivor and advocate support, prevention and education, policy and research, and training.
Oasis Youth Center
Address: 2215 Pacific Ave Tacoma, WA 98402
Contact information:
(253)671-2838 Victim Support Services 1-800-346-7555 Pierce county 24 hr crisis hotline 1-800576-7764 Oasis’s 24 hr emergency line 1-253-988-2108
Additional information: Oasis empowers youth by providing a safe space for them to gather outside of school hours. They offer support from adult role models and mentors, activities with peers and opportunities for personal growth, access to education, information, resources, and support necessary for making meaningful and healthy life choices and developing leadership skills to thrive in their communities.
Warming Centers
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Puyallup
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Puyallup Public Library
Address: 324 S. Meridian, Puyallup, WA 98371
Phone: 253-841-5454
Hours: Monday, Tuesday, & Thursday from 9 a.m. to 7 p.m. Wednesday, from Noon to 7 p.m. Friday & Saturday, from 9 a.m. to 5 p.m.
Additional information: https://www.cityofpuyallup.org/2044/Library.
South Hill Mall
Address: 3500 S. Meridian, Puyallup, WA 98373
Phone: 253-840-2828
Hours: The Mall is open from 10 a.m. to 9 p.m. on Saturday and Monday, and from 11 a.m. to 6 p.m. on Sunday.
Additional information: https://www.southhillmall.com/.
Helping Hand House
Address: 4321 2nd St. SW Puyallup, WA 98373
Phone: 253-848-6096 and 253-307-2274
Hours: The shelter is open Monday through Friday from 9:00 a.m. to 5:00 p.m.
Additional information: Helping Hand House is only accepting referrals from Open House Ministries and is limited to families with children under 18. Here is a link to their website for more information.
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Tacoma
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Tacoma Public Libraries
Phone: 253-280-2800
Additional information: You are able to utilize the library as a warming facility as long as the library is open. Here is a link to see all of their locations and hours.
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Pierce County
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Pierce County Libraries
Contact information: 253-548-3300
Email: askus@piercecountylibrary.org
Additional information: You can utilize the library as a warming facility as long as it is open. Here is a link for their locations and hours.